The Encore

Ratings & Reviews

Overall Rating

4.00(117 reviews)98.3% of customers recommend this property

Rating Per Category

Parking
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Construction
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Resident Reviews

Reviewsubmitted by Danielle D. - |Recommended: YesGreat location
Overall a good place to live with minor issuessubmitted by Mary G. - |Recommended: YesThe parking near some buildings is very sparse and if you're on a middle floor you're probably going to hear your neighbors BUT the price is great for the area, the layout and character of each apartment is great and not cookie cutter like most. The pool is the best amenity and the gym has everything you need for a quick workout. Little maintenance issues pop up but the maintenance team is very responsive and fix things in a timely manner. The management has a lot of turn over but the few who have stayed on are competent and easy to work with.
response from property -Thank you for your positive review, Mary! We greatly appreciate your feedback.
Nice and great stuffsubmitted by Nasser A. - |Recommended: YesI AM GOING TO RECOMMEND IT TO MY FRIENDS
response from property -Thank you for your positive feedback, Nasser!
Good Place in the Areasubmitted by Amanda L. - |Recommended: YesThis is a competitive place regarding the location, cost and benefits.
response from property -Thank you for your positive feedback, Amanda!
Good price for 2 bedrooms 2 bathroom submitted by Jacqueline R. - |Recommended: YesIt is a good price for 2 bedrooms, 2 bathrooms but the walls are incredibly thin. You can hear neighbors on the floor above and below as well as next door. Many families with children live with in the complex and the kids tend to make a lot of noise. As long as you are okay with some noise, you will be fine Parking is good for right after work 6pm but if you go out later at night and come back around 10 or so it is sometimes hard to find parking near the apartment. The lighting should be better in walk ways to make residents feel safer when walking far distances to their apartments at night. Ashlee has been great Extremely responsive and resourceful
response from property -Thank you for your feedback, Jacqueline! We appreciate your comments and will actively work to improve the exterior lighting at The Encore. We have recently issued new parking passes to all current residents to assist in refining the parking lot. Please let us know if there is anything further we can do for you.
Great place to staysubmitted by Adam R. - |Recommended: YesThis is a great place, my wife and I moved here from Foxchase Apartments and comparatively this is 10X better. Management was friendly and quickly learned our names and faces. Although one employee that was hired after we moved was awful at her job, and customer service in general. We would've moved into a 2 bedroom but due to that employee always being there when we went in and never knowing anything about really anything, we were left in the dark too long and forced to find another place. The upper management did call us and ask for us to stay but it was a little too late unfortunately. The living spaces are really great They feel spacious even with all of our stuff. We are on the garden level and to be honest we hear our upstairs neighbor every morning and every evening. Pretty sure she isn't thumping around intentionally so I blame poor construction from floor to floor, but we could live with it. The appliances are top notch and very convenient. Washers and Dryers in each unit was an awesome addition. Parking was never really an issue, we always had some place to park even if it was a bit of a walk.
response from property -Thank you for your positive feedback, Adam! We really appreciate you taking the time to let us know how we are doing. We have a fresh staff here in the office and we encourage you to come by anytime to meet with us and chat. We are happy to help you however we can!
Decent place to livesubmitted by Lynn L. - |Recommended: YesDecent place to live close to convenience stores, noise is never a problem for apartments on the third floor. Outside is usually well maintained with the occasional litter, but overall well kept. Staff has been wonderful, professional and very helpful. Base rent is a little high, about 200 more than what I would pay for a 1br apartment does not include other utilities either , but other than that It's been fairly decent living at the Encore.
response from property -Thank you for your positive feedback, Lynn! We really appreciate you taking the time to let us know how we are doing. Please let us know if we can further assist you in any way during your stay here at The Encore.
Very pretty, plenty of parking, very walkable. submitted by Lindsey D. - |Recommended: YesLiving at the Encore is very pleasant and stress-free. There is ample parking, a great gym, I feel safe walking and jogging within the community, and the landscaping is beautiful, especially in the spring and summer when everything's in bloom. The apartment layouts are open, contemporary and spacious, and I get so many compliments from friends when they see where I live I'm very happy with The Encore and am glad I chose to live here.
Love itsubmitted by Rebekah - |Recommended: YesI love the layout of the apartments, coming home from work late at night leaves me no parking spaces near my home. Otherwise parking is not an issue. Ceiling fans are an awesome bonus along with granite counter tops in the kitchen.A wonderful place to live, they are adding more events for the residents all the time to make it more fun. Even though it is in Alexandria it feels quiet and laidback.
response from property -Thank you for your positive feedback, Rebekah! We really appreciate you taking the time to let us know how we are doing. We have recently issued new parking passes to all current residents to improve our parking availability. Please let us know if there is anything further we can do for you! We look forward to seeing you at our next resident social.
Well-Maintained Safe Community that offers parkingsubmitted by Breanne D. - |Recommended: YesI mostly moved here for the cost. I was living in DC and working in Alexandria and needed to find something closer to work AND cheaper. This was a great option because it allowed me to bring my car down from the Buffalo area-which I could not do in the District because of the cost of parking where I lived. The management company seems great and the amenities are awesome.
Love itsubmitted by Eyerusalem K. - |Recommended: YesI love living here it's really convenient, everything is walking distance.
response from property -Thank you for your positive feedback, Eyerusalem! We really appreciate you taking the time to let us know how we are doing. Please let us know how we can further assist you during your stay here at The Encore.
Great apartment complex submitted by Teferi D. - |Recommended: YesI have stayed at The Encore for over six years, my rating is 4 out of 5 Star in the following areas Location 5 Price 4 Cleanses 4 Unit is built up to current standard, selling point is, each building is a none high-rise. It feels like, you are in town-home.The one negative issue When calling the office, each every call is getting rerouted through a different office, and any request is being delayed. The people answering any request, mostly don't seem to have any direct answer, at least you would have to wait between half a day to a full day to receive any response.
response from property -Thank you for your positive feedback, Teferi! We really appreciate you taking the time to let us know how we are doing. We have recently cancelled our call service and all calls coming into the office are now being answered by our onsite staff, unless the entire staff is unavailable to answer the incoming call. Please let us know how we can further assist you during your stay here at The Encore.
Excellent place to livesubmitted by Hyejin L. - |Recommended: YesI would definitely recommend this place to others
response from property -Thank you for your positive feedback, Hyejin! We greatly appreciate you taking the time to let us know how we are doing. Please let us know how we can further assist you during your stay here at The Encore.
I think it is fairly good, however there should be better upkeep for residents who have lived here for 3 years or longersubmitted by Rosemarie G. - |Recommended: YesDecent price, good location. inconsistent management and community communication-probably due to changing staff. i.e. some years we receive newsletters other months nothing. It would be nice to post pictures of leasing staff and maintenance so we know who they are and look like. Much better this year with snow removal. Other years not the case.
response from property -Thank you for your feedback, Rosemarie! We appreciate you taking the time to let us know how we are doing. We will certainly take your comments into consideration as we are actively building our onsite team to assist each resident. We are glad to hear you were satisfied with this past winter's snow removal and will make a concerted effort to maintain such service for you each winter!
New resident submitted by Irene D. - |Recommended: Yesyes

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Encore, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Encore, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose