Ratings & Reviews

Overall Rating

(207 reviews)
98.6% of customers recommend this property

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Resident Reviews

submitted by Melissa E. - |Recommended: YesPerfect Space and Location — Apartment is located 15 min from DC and downtown Alexandria. It is surrounded by shopping, restaurants, and bars. The unit is updated and a good size for the price. Staff is nice and accommodating.
response from property -That’s awesome to hear! We love our residents and want to make sure they are having a great experience at The Encore. Please reach out if we can be of assistance in the future. Many thanks!
submitted by Brittney J. - |Recommended: YesCurrent Resident — Overall it’s a lovely place to live.
response from property -Thank you for your review of The Encore! We are thrilled to hear that you have had a wonderful experience and are happy to call our community home. Your kind words are greatly appreciated. Have a wonderful day!
submitted by Bah L. - |Recommended: YesTerry Is the best — I love it here. Terry Is phenomenal. He made it so much easier for us. He has also been a great communicator after we moved in and asked questions. Ask for TERRY
response from property -Your positive review of The Encore and Terry is appreciated! It's always wonderful to hear that our residents are having an enjoyable living experience in our community. Thank you for your review and your residency.
submitted by Patricia F. - |Recommended: YesThank you Terry — Terry is very helpful...go to him for all your needs Honestly
response from property -Thank you so much for sharing your 5-star feedback! We take great pride to ensure everyone is satisfied at our community and are happy to know that our staff member, Terry, provided you with excellent customer service. Again, thank you for your review and your residency!
submitted by Doyle B. - |Recommended: YesProperty — The Property and Maintenance staff is always friendly and helpful. I have had some concerns with HVAC , routine maintenance and parking, but Christine quickly addresses and resolves my issues.
response from property -Thank you for brightening our day with your kind words! We always love receiving such positive feedback about our community and our staff here at The Encore.
submitted by Fred F. - |Recommended: YesMark is always friendly and very effective. He replaced my 3 smoke detectors and my bottom lock. Very pleased with Mark's attention to detail and with the positive attitude and with the pragmatic productive changes being made here at Encore. Its a great way forward
response from property -We appreciate your five-star rating! Our team is committed to your wellbeing and we're happy and proud that it shows. Thank you for your residency!
submitted by Angela - |Recommended: YesSpoke with Christina Winfield she was very professional and informative she was definitely a pleasure to have spoken to.
response from property -Thank you for the kind words. We are thrilled to have you as part of our community and are so happy that Christina has treated you to exceptional customer service. Please don't hesitate to contact the office if you have any additional feedback!
submitted by Alexandra A. - |Recommended: YesGreat community, friendly staff, maintenance team is awesome. — Great quiet community. Apartments are up to date and very spacious. Great access to the highway and lots of restaurants grocery stores near by. Make sure you get the top floor apartment so you will not hear your neighbors above you.
response from property -Thank you for taking a moment to review The Encore, Alexandra! We're so happy that you're enjoying the excellent living experience that we seek to provide for our residents every day.
submitted by Tigest A. - |Recommended: YesBeautiful property. — go for it. you will like it.
response from property -We are happy to hear that you have loved your experience. Thank you for leaving this review!
submitted by Eunice G. - |Recommended: YesI love it here — The Encore Apartments have everything I was looking for in an apartment home. It has a nice and spacious layout especially living room and kitchen layout , great washing and dryer machine, huge balcony, and parking. I didn't expect to have so many great amenities like a gym, game room, and pool but they are definitely all pluses But the best part of living at The Encore is that it's very close to grocery stores, department stores, restaurants, and other cities counties, so there's always something to do. I'm really enjoying living here and hope to stay longer.
response from property -Thank you for taking the time to rate us. We’re thrilled to see you awarded The Encore five stars. The positive feedback means so much to us.
submitted by Wesley M. - |Recommended: YesGreat place for a first apartment — A great community for young individuals and families. Clean and safe place to have your first apartment.
response from property -Thank you for taking the time to leave a high rating and positive review of The Encore. Feedback is very important to us and we appreciate your compliments regarding our friendly community and well-kept grounds.
submitted by Karen M. - |Recommended: YesGood place to live, nice building inside and out — It's a good place to live, nice facilities, I'm just unlucky to have noisy upstairs neighbors
response from property -Thank you for your review. We work hard to make The Encore a great place to live. If you'd like to discuss your concerns further, please reach out to us at bonaventurelistens@bonaventure.com.
submitted by Patricia R. - |Recommended: YesThe only issue I have is with my neighbor 2 doors from me...they always put their trash out on Saturday mornings knowing that it will not be picked up until Sunday evening.It stays there until Sunday night. — I love it...I wholeheartedly recommend it. One issue I have is, the front door is broken often. However, management gets it fixed. I believe it is the same person breaking it. This only happened. when a certain new tenant family moved in. It has been broken three times in the past three months. The property is beautiful and kept up nicely, and I love the staff.
response from property -Thank you for your excellent rating of The Encore! It's great to know that you enjoy living in our community, overall, and we always appreciate hearing when team members have been helpful and attentive to the needs of the community. Please feel free to contact us at bonaventurelistens@bonaventure.com if you have any concerns, we are always here to help!
submitted by Frankie L. - |Recommended: YesI like the property and it’s location very convenient. — I would say that it a nice place to live. Very convenient with lots of potential.
response from property -That's great to hear! Thanks for taking a moment to share this positive review of The Encore!
submitted by Roy M. - |Recommended: YesGreat clean and friendly — great place to live, family friendly and safe
response from property -Thank you for the positive review and high rating. We're so happy to hear that you love everything that The Encore has to offer!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Encore, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Encore, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose