The Encore

Ratings & Reviews

Overall Rating

4.00(112 reviews)98.2% of customers recommend this property

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Resident Reviews

Love itsubmitted by Eyerusalem K. - |Recommended: YesI love living here it's really convenient, everything is walking distance.
response from property -Thank you for your positive feedback, Eyerusalem! We really appreciate you taking the time to let us know how we are doing. Please let us know how we can further assist you during your stay here at The Encore.
Great apartment complex submitted by Teferi D. - |Recommended: YesI have stayed at The Encore for over six years, my rating is 4 out of 5 Star in the following areas Location 5 Price 4 Cleanses 4 Unit is built up to current standard, selling point is, each building is a none high-rise. It feels like, you are in town-home.The one negative issue When calling the office, each every call is getting rerouted through a different office, and any request is being delayed. The people answering any request, mostly don't seem to have any direct answer, at least you would have to wait between half a day to a full day to receive any response.
response from property -Thank you for your positive feedback, Teferi! We really appreciate you taking the time to let us know how we are doing. We have recently cancelled our call service and all calls coming into the office are now being answered by our onsite staff, unless the entire staff is unavailable to answer the incoming call. Please let us know how we can further assist you during your stay here at The Encore.
Excellent place to livesubmitted by Hyejin L. - |Recommended: YesI would definitely recommend this place to others
response from property -Thank you for your positive feedback, Hyejin! We greatly appreciate you taking the time to let us know how we are doing. Please let us know how we can further assist you during your stay here at The Encore.
I think it is fairly good, however there should be better upkeep for residents who have lived here for 3 years or longersubmitted by Rosemarie G. - |Recommended: YesDecent price, good location. inconsistent management and community communication-probably due to changing staff. i.e. some years we receive newsletters other months nothing. It would be nice to post pictures of leasing staff and maintenance so we know who they are and look like. Much better this year with snow removal. Other years not the case.
response from property -Thank you for your feedback, Rosemarie! We appreciate you taking the time to let us know how we are doing. We will certainly take your comments into consideration as we are actively building our onsite team to assist each resident. We are glad to hear you were satisfied with this past winter's snow removal and will make a concerted effort to maintain such service for you each winter!
New resident submitted by Irene D. - |Recommended: Yesyes
Great property with professional staff submitted by Heather B. - |Recommended: YesParking availability can be a little tricky, primarily due to where I am positioned within the community. However, it is not unbearable. I never here my neighbors, although I will hear a dog barking from time to time. The property is kept clean, and with the recent snow storm everything was handled accordingly, in a timely fashion. Maintenance is timely and specific in their responses and they get the job done. All of the office staff are professional and friendly and willing to help by any means. My apartment is modern and has a great soaking tub I would definitely recommend The Encore as a place to stay.
Decent living , close proximity to DCsubmitted by Shareta H. - |Recommended: YesIf you're looking for a small community that's not too far from downtown DC, The Encore is something to consider. The apartments are nice and pretty much up to date. I wouldn't consider them luxury, but definitely decent and accommodating. Parking is free, however spots fill up fast like 5 30p fast which is a slight nuisance for most of us who live at the top of the community, however there is the option of paying for a reserved spot of your own. A little over priced, but that goes for most communities boasting about prime location. Overall I would still recommend to any interest in The Encore.
Coming from Denver Colorado, I get this nice outdoor feeling.submitted by John D. - |Recommended: YesThe Complex is very well kept and relatively quiet, because I think a lot of professionals live here. The staff has always been very nice and helpful. It has a great workout room and party room facility. It's unusual to have an apartment complex that will host socials and special holiday events. A nice touch I tell all my friends about how lucky we were to find a great place to live.
Enjoy living here but there are some problem areassubmitted by Stephanie N. - |Recommended: YesI have been in this complex for almost 2 years not and I like this apartment complex but I do have some issues with it. I can hear my upstairs neighbors as if they were coming through the ceiling. The complex has gone up there and reenforced the floor boards but that didn't work for very long. Also, the building I am in only has one row of parking which fills up quickly so I often have to park pretty far away from my building. I have had some good and some not so great experiences with the maintenance staff in regards to getting assistance in a timely manner but they seem to be short staffed so that may be an issue for management to take care of. There are also large pot holes around the complex that have been here for months and have yet to be addressed. On a positive note I love the layout of the apartments and everything inside. They have people clean up around the inside outside of the buildings also which has really improved the area. There is also a free shuttle which takes you to the Pentagon metro which is convenient for commuting. The gym and pool are very nice and the people that work here are very friendly. When I have had noise complaints the staff was very quick to address those as well.
response from property -Thank you for taking the time to tell us about your resident experience. We are disappointed to hear that you were not satisfied with your current apartment home. Please know that we take your feedback very seriously and will be looking into your complaints. Our onsite team will also receive a copy of your review so that we can further work to improve our service. We would like the opportunity to speak with you more about your experiences. We ask that you please email us at marketing@bonaventure.com. Thank you again! Your Bonaventure Team!
The trees and landscaping makes living here so peaceful submitted by Brandi R. - |Recommended: YesI enjoy living here, the location cannot be matched The apartments are very nice and the staff is wonderful. I have recommended this complex to several people and the lady that rented an apartment here recently from my recommendation is very happy as well.
It's nicesubmitted by Brittney C. - |Recommended: YesIt's a great place to live, very quite.
Reviewsubmitted by Daniera J. - |Recommended: YesI enjoy living at the Encore. Friendly and knowledgeable staff. In my building there is a family with rambunctious kids. Someone else in my building complained to management and I have noticed they aren't quite as loud. The grounds are kept nice and clean. I haven't had many issues. I would definitely recommend these apartment homes to a friend.
Great place to livesubmitted by Carlton F. - |Recommended: YesI have been here for 5 months now and can say that it is a great place to live. The community is very social and the events are a great. Its is family and pet friendly. The maintenance crew is great and the management staff are always helpful. From the outside it doesn't look like much, but the insides are nicer than most homes I have redesigned. Its a pleasure to live here,
Nice Place to Livesubmitted by Scott S. - |Recommended: YesExcellent size apartments for the price and parking has never been a worry.
Spacious and beautiful layout, improvement needed with maintenance and upkeepsubmitted by Kristy B. - |Recommended: YesParking is generally available as long as you get home by 10pm. After that, you may have to search for something that may be a far walk. A far walk wouldn't be so bad if the parking lot had adequate lighting. A lot of the lighting post are out and it makes for a scary walk for a female at night and early morning for shuttle. Grounds could be maintained a bit better, still not sure why the pool hasn't been drained and it's November. Grass is mostly weeds but that's only if you really look at the grass, from a distance it looks nice. The shared hallways could use refreshing. I have never walked into my building and thought they just cleaned the hallways . My fixtures are not the greatest, has some water deterioration and wear just moved in October , I noted this on my move-in sheet but would have thought someone would have noted this prior to a new tenant moving in. Delisa is very nice and pleasant to work with. I also love the shuttle driver, sometimes he is the highlight of my day.They offer a lot of activities for residents and when you meet with them they are very pleasant to deal with, just wish they would address tenant conceerns as thoroughly as they do when you're late with your rent. I stay because I love the actual space and layout of the apartment, I feel you get a great living space for the money you spend. The living room is spacious and the bar is beautiful. I loved that it came painted albeit there was paint all over everything including appliances it has been partially removed . Overall, I would recommend living here, as long as the two bugs I killed this week were not what I thought they were.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Encore, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Encore, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose